FREQUENTLY ASKED QUESTIONS

What are the dimensions for each size bracelet?

Extra Small: 6 1/4 - 6 1/2” (kids)
Average: 7 - 7 1/4”
Large: 7 3/4 - 8”
Extra Large: 8 3/4 - 9”



What if I choose the wrong size?

Coach Christen does allow exchanges, but for size only.
Please contact Christen directly, christen@coachchristen.com and you will receive a prepaid shipping label to mail bracelet back for exchange.



What if the bracelet breaks?

Though Confidence Nuggets bracelets are very durable and strong, if stretched too far, they may break. It is important to roll the bracelets on and off. Unfortunately we will not be able to process a refund or send a replacement if bracelet does break from excessive wear and tear or mishandling. However if your bracelet does break within the first 30 days under extenuating circumstances please contact Coach Christen directly at christen@coachchristen.com.



What if I don’t have a PayPal account?

That’s ok! Just click on the Pay with PayPal link and it will give you the option to pay with debit or credit card without having a PayPal account.



Who do I contact if I have more questions?

Please contact Coach Christen, christen@coachchristen.com



I am buying the bracelet as a gift. Is is possible to include a personalized message?

Yes! When on the checkout page click on the "Gift Message" link. A text box will appear for you to type in your personalized message to be included in the package.



How do I use my gift certificate?

Each gift certificate comes with a unique code. Input this code in the promo code section at checkout.



Can I have a custom bracelet made for my team or organization?

Yes! Send an email to christen@coachchristen.com with your request and to receive more information.